I am a UX researcher who’s work has spanned across various industries including Saas, Telecommunications and fintech.
I’m a firm believer that UX practices should span the whole lifecycle of a customer journey and should include all the touch points that a customer moves through. Product, web, and human assisted channels all contribute to a holistic customer experience. I help plan accordingly.
Check out my LinkedIn Profile feel free to add me and say hi!
You can see my resume here It is in PDF format. Feel free to download it (click file on the browser and then download as PDF)